Srilankavisa Privacy Policy

Privacy Policy

Effective Date: 20.12.2024

At www.srilankavisa.govt-il.org, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

We collect the following information when you use our services:

  • Personal Identification Information: Name, email address, passport details, and other information required for your Israel ETA application.
  • Payment Information: We collect payment details through a secure payment gateway (we do not store your credit card information).
  • Cookies and Usage Data: We use cookies to collect data on how you interact with our website. This may include IP address, browser type, operating system, and pages viewed.

2. How We Use Your Information

We use the information we collect to:

  • Process your Sri Lanka ETA application.
  • Communicate with you about the status of your application.
  • Provide customer support.
  • Improve the functionality and user experience of our website.

3. How We Protect Your Information

We take the security of your personal data seriously and implement industry-standard security measures to protect it. These measures include encryption and secure storage.

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

4. Cookies

We use cookies and similar tracking technologies to enhance your experience while using our website. Cookies allow us to:

  • Remember your preferences and personalize your user experience.
  • Analyze web traffic and improve our services.

By using our website, you consent to the use of cookies. For more detailed information on how we use cookies, please refer to our Cookie Policy.

5. Sharing Your Information

We do not share your personal information with third parties except in the following cases:

  • Service Providers: We may share your data with third-party service providers who assist us in processing your application, payment transactions, and improving our website.
  • Legal Compliance: We may disclose your information when required by law or to protect our rights.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request that we correct or update any inaccuracies in your data.
  • Request that we delete your personal data, subject to any legal obligations we may have to retain it.

To exercise any of these rights, please contact us at support.govt-lk.org.

7. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child under 18, we will take steps to delete that information.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at support@govt-lk.org.